Wrong Size Ordered Replacement Program
Wrong Size Ordered Replacement Program
We urge you to visit a professional jeweler to ensure accurate ring sizing before placing an order. All rings are made at the time of the order so refunds and exchanges are not accepted.
If we make an error, like sending the wrong size or a damaged product, we'll replace your ring, covering all costs, including shipping. Please notify us within 7 days with a photo of the ring on sizing stick to begin the replacement procedure.
Replacement for Wrong Size: Errors happen. For plated rings, return within 7 days for resizing at $59.99 ($99.99 personalized) plus shipping to our Texas facility. We cannot replace/remake or resize solid sterling silver rings.