Shipping is estimated to be 10 – 20 days and will arrive USPS. Please add 5 days if the ring is customized.
For orders within the USA, shipping times are on average 13 days but they can be up to 30 days depending on inventory and US Customs traffic. We aim to fulfill orders within 3 days but fulfillment times vary based on demand and can be greater than that. New ring releases can take up to 3 weeks to fulfill and 6 weeks to arrive but usually arrive within 5 weeks.
Often times when there is a delay, it is due to longer voyage times or delays at Chinese/US Customs sorting centers. We are completely at the mercy of the shipping agencies and cannot exchange a ring while it is in transit. Until the shipment tracking information indicates that the ring has arrived at the shipping address or returned to our factory's address by the postal services, we simply have to wait it out.
Track here: https://t.17track.net/en